{"id":7504,"date":"2023-12-02T00:54:55","date_gmt":"2023-12-02T00:54:55","guid":{"rendered":"https:\/\/www.pttrns.com\/?p=7504"},"modified":"2023-12-02T00:54:57","modified_gmt":"2023-12-02T00:54:57","slug":"how-to-fix-canva-images-not-downloading","status":"publish","type":"post","link":"https:\/\/www.pttrns.com\/how-to-fix-canva-images-not-downloading\/","title":{"rendered":"How To Fix Canva Images Not Downloading"},"content":{"rendered":"<div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Are you having trouble downloading your images or videos from Canva? Don&#8217;t worry! Check out the below solutions to fix this issue right away. <\/p><\/div>\n\n\n<p class=\"wp-block-paragraph\">Many issues might arise now and then while working on Canva, and most tend to go away with basic troubleshooting. However, if it is preventing you from downloading the images and videos, it can turn into a hassle.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To address this, we have come up with solutions that can get you back to designing images and videos and downloading them without any issues.<\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">What we cover<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.pttrns.com\/how-to-fix-canva-images-not-downloading\/#Before_You_Begin\" >Before You Begin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.pttrns.com\/how-to-fix-canva-images-not-downloading\/#Clear_Browser_Cache_and_Cookies\" >Clear Browser Cache and Cookies<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.pttrns.com\/how-to-fix-canva-images-not-downloading\/#Adjust_Export_Size\" >Adjust Export Size<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.pttrns.com\/how-to-fix-canva-images-not-downloading\/#Work_on_the_Designs_File_size_and_Elements\" >Work on the Design&#8217;s File size and Elements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.pttrns.com\/how-to-fix-canva-images-not-downloading\/#Work_on_the_Videos_File_size_and_Elements\" >Work on the Video&#8217;s File size and Elements<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.pttrns.com\/how-to-fix-canva-images-not-downloading\/#Wrapping_Up\" >Wrapping Up<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\" id=\"before-you-begin\"><span class=\"ez-toc-section\" id=\"Before_You_Begin\"><\/span>Before You Begin<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sometimes, complex issues can arise due to common reasons. Hence, before we begin working on addressing the solution, check out if the below quick fixes sort the download restriction on Canva.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verify the device you&#8217;re using Canva on has an active and stable internet connection. If you&#8217;re unsure, manually save your work by clicking on <strong>File<\/strong> and then <strong>Save <\/strong>just to be safe.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-97a5fef8-ef57\" id=\"gspb_image-id-gsbp-97a5fef8-ef57\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Manual-Save.png\" data-src=\"\" alt=\"Manual Save\" loading=\"lazy\" width=\"400\" height=\"358\"\/><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure that you&#8217;re downloading the right design and aren&#8217;t selecting a blank one.<\/li>\n\n\n\n<li>The editor might act due to a lack of resources, and in such a scenario, you might not be able to download the design. To get around, go to the <strong>home screen<\/strong>, navigate to the design, click on the <strong>three horizontal dots<\/strong>, and select <strong>Download<\/strong>.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-11e6a52e-7899\" id=\"gspb_image-id-gsbp-11e6a52e-7899\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Download-from-Home.png\" data-src=\"\" alt=\"Download from Home\" loading=\"lazy\" width=\"564\" height=\"374\"\/><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Like every website, Canva might be down for maintenance or repair, and in such a scenario, you might not download the design. Hence, check the <a href=\"https:\/\/www.canvastatus.com\/\" target=\"_blank\" rel=\"noopener\">Canva Status page<\/a>, and if you find anything other than <strong>All Systems Operational<\/strong>, download your design again after a while.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-b9b95f26-af22\" id=\"gspb_image-id-gsbp-b9b95f26-af22\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Canva-status.png\" data-src=\"\" alt=\"Canva status\" loading=\"lazy\" width=\"976\" height=\"464\"\/><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>While most don&#8217;t realize right away, the device or the browser on which Canva is being used might have an issue. Hence, before working on solutions, switch the device and try downloading the design.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If the above quick fixes don&#8217;t work, focus on the solutions below, which are specifically aimed at resolving the issue rather than offering generic solutions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"clear-browser-cache-and-cookies\"><span class=\"ez-toc-section\" id=\"Clear_Browser_Cache_and_Cookies\"><\/span>Clear Browser Cache and Cookies<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As Canva is an online design tool used on a browser, the gradual build-up of cache and cookies can significantly affect not just Canva but the entire functioning of the browser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For demonstration, we have listed the steps on Chrome, and if you&#8217;re using Canva on other browsers, consider these as a reference, as most browsers are based on Chromium:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the browser and press <strong>Ctrl + H <\/strong>keys together to open <strong>History <\/strong>on Chrome.<\/li>\n\n\n\n<li>Now, navigate to the left and click on <strong>Clear browsing data <\/strong>from the available options.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-47b2ece8-c320\" id=\"gspb_image-id-gsbp-47b2ece8-c320\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Clear-browsing-data.png\" data-src=\"\" alt=\"Clear browsing data\" loading=\"lazy\" width=\"541\" height=\"222\"\/><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>Doing this opens a new window: <strong>Settings \u2013 Privacy and security<\/strong> on Chrome.<\/li>\n\n\n\n<li>Next, you&#8217;re displayed with <strong>Clear browsing data <\/strong>options and check the boxes associated with <strong>Cookies<\/strong> and <strong>Cache.<\/strong> Now, click on <strong>Clear data <\/strong>and try downloading the images and videos on Canva.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-df2e3b86-b7e4\" id=\"gspb_image-id-gsbp-df2e3b86-b7e4\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Settings-1.png\" data-src=\"\" alt=\"Settings\" loading=\"lazy\" width=\"1500\" height=\"651\"\/><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"adjust-export-size\"><span class=\"ez-toc-section\" id=\"Adjust_Export_Size\"><\/span>Adjust Export Size<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Canva has specific layout rules for designs and videos. If these rules are overridden, it may prevent you from downloading your design or video. Follow these steps to adjust the export size accordingly:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ensure that the design you&#8217;re working on is <strong>40 x 40 px<\/strong> minimum and <strong>8000 x 3125 px<\/strong> maximum. If you&#8217;re creating a new design that overrides the set layout rules, Canva warns and doesn&#8217;t allow you to create a design.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-b2369882-bf64\" id=\"gspb_image-id-gsbp-b2369882-bf64\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Custom-Size-1.png\" data-src=\"\" alt=\"Custom Size\" loading=\"lazy\" width=\"522\" height=\"426\"\/><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>However, if you&#8217;re a Canva Pro user and have created a large design, reduce the dimensions proportionally within these limits.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"work-on-the-design-s-file-size-and-elements\"><span class=\"ez-toc-section\" id=\"Work_on_the_Designs_File_size_and_Elements\"><\/span>Work on the Design&#8217;s File size and Elements<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Canva rarely struggles while downloading designs, but if it is large, you need to manage it to download it easily. Here are different approaches to how you can do it:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"start-by-downloading-your-design-separately\">Start by downloading your design separately<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your project features multiple large designs, you need to download them separately, and here are the steps for it:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Begin by opening the project, navigating to the Share button on the top right corner, and clicking on <strong>Download<\/strong>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-fa5fc85f-f7be\" id=\"gspb_image-id-gsbp-fa5fc85f-f7be\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Download-options-1.png\" data-src=\"\" alt=\"Download options\" loading=\"lazy\" width=\"359\" height=\"500\"\/><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>After the download options are displayed, navigate to <strong>Select pages,<\/strong> choose the <strong>desired page,<\/strong> and click on the <strong>Download<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-ce29498c-911c\" id=\"gspb_image-id-gsbp-ce29498c-911c\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Select-pages.png\" data-src=\"\" alt=\"Select pages\" loading=\"lazy\" width=\"315\" height=\"500\"\/><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"delete-premium-elements\">Delete Premium elements<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re not a Canva Pro user and have included premium elements in your design, you might end up having restrictions downloading the design, and removing them will help sort the issue:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Start by opening the design and right-click on it to display options. Now, click on <strong>Layer <\/strong>and then <strong>Show layers<\/strong>.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-322244ce-c03d\" id=\"gspb_image-id-gsbp-322244ce-c03d\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Show-layers.png\" data-src=\"\" alt=\"Show layers\" loading=\"lazy\" width=\"970\" height=\"504\"\/><\/div>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>After the layers are displayed on the left, click on the <strong>premium element<\/strong> and then <strong>Delete<\/strong> it to download the design without restrictions.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-e1aaca9a-60cf\" id=\"gspb_image-id-gsbp-e1aaca9a-60cf\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pttrns.com\/wp-content\/uploads\/2023\/11\/Delete-layer.png\" data-src=\"\" alt=\"Delete layer\" loading=\"lazy\" width=\"953\" height=\"421\"\/><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"work-on-the-video-s-file-size-and-elements\"><span class=\"ez-toc-section\" id=\"Work_on_the_Videos_File_size_and_Elements\"><\/span>Work on the Video&#8217;s File size and Elements<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">While the above approaches are specific to designs, the below methods will help fix the download restrictions:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Ensure you work on videos that are <strong>30 minutes or less<\/strong> and the resolution is set to <strong>FHD (1920\u00d71080)<\/strong> or below.<\/li>\n\n\n\n<li>Begin working on MP4 files to work on. If you&#8217;ve included <strong>YouTube embeds<\/strong> in your design, consider removing them.<\/li>\n\n\n\n<li>If you have multiple large video files or animated texts in the design, convert or break them down.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If none of the above approaches work, share a watch link instead of downloading your design to address the download restrictions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"wrapping-up\"><span class=\"ez-toc-section\" id=\"Wrapping_Up\"><\/span>Wrapping Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Congratulations on fixing the issue where you cannot download designs on Canva!<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The above approaches address the issue of not being able to download images and videos on Canva. While these effectively sort the issue, if you can&#8217;t resolve the issue, contact Canva support for resolution.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"related-reading\">Related Reading<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.pttrns.com\/how-to-contact-canva-customer-support\/\" data-type=\"link\" data-id=\"https:\/\/www.pttrns.com\/how-to-contact-canva-customer-support\/\">How To Contact Canva Customer Support<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.pttrns.com\/how-to-create-300-dpi-images-using-canva\/\" data-type=\"link\" data-id=\"https:\/\/www.pttrns.com\/how-to-create-300-dpi-images-using-canva\/\">How To Create 300 DPI Images Using Canva<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.pttrns.com\/how-to-convert-canva-docs-to-word\/\" data-type=\"link\" data-id=\"https:\/\/www.pttrns.com\/how-to-convert-canva-docs-to-word\/\">How To Convert Canva Docs to Word<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you having trouble downloading your images or videos from Canva? Don&#8217;t worry! Check out the below solutions to fix this issue right away.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":"#gspb_image-id-gsbp-11e6a52e-7899 img,#gspb_image-id-gsbp-322244ce-c03d img,#gspb_image-id-gsbp-47b2ece8-c320 img,#gspb_image-id-gsbp-97a5fef8-ef57 img,#gspb_image-id-gsbp-b2369882-bf64 img,#gspb_image-id-gsbp-b9b95f26-af22 img,#gspb_image-id-gsbp-ce29498c-911c img,#gspb_image-id-gsbp-df2e3b86-b7e4 img,#gspb_image-id-gsbp-e1aaca9a-60cf img,#gspb_image-id-gsbp-fa5fc85f-f7be img{vertical-align:top;display:inline-block;box-sizing:border-box;max-width:100%;height:auto}","footnotes":""},"categories":[41],"tags":[],"offerexpiration":[],"class_list":["post-7504","post","type-post","status-publish","format-standard","hentry","category-canva"],"_links":{"self":[{"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/posts\/7504","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/comments?post=7504"}],"version-history":[{"count":3,"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/posts\/7504\/revisions"}],"predecessor-version":[{"id":7605,"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/posts\/7504\/revisions\/7605"}],"wp:attachment":[{"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/media?parent=7504"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/categories?post=7504"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/tags?post=7504"},{"taxonomy":"offerexpiration","embeddable":true,"href":"https:\/\/www.pttrns.com\/wp-json\/wp\/v2\/offerexpiration?post=7504"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}